Bibliograph

Creating great visitor experiences, a guide for museums, parks, zoos, gardens, & libraries, Stephanie Weaver

Type

Label

Creating great visitor experiences, a guide for museums, parks, zoos, gardens, & libraries, Stephanie Weaver

Language

eng

Bibliography note

Includes bibliographical references (pages 189-200) and index

Index

index present

Literary Form

non fiction

Main title

Creating great visitor experiences

Nature of contents

handbooksbibliography

Oclc number

82772607

Responsibility statement

Stephanie Weaver

Series statement

An experienceology guide

Sub title

a guide for museums, parks, zoos, gardens, & libraries

Table Of Contents

Competing in an experience-driven world -- The bear on the bicycle: the visitor experience defined -- What do they want? -- Getting them to come back -- What's in a name? defining your brand -- Putting people first -- Breaking it down -- #1: invitation: designing an invitation for your guests -- #2: welcome: dust off your first impression -- #3: orientation: lost in space -- #4: comfort: from toilets to typefaces -- #5: communication: craft your words carefully -- #6: sensation: fun and the five senses -- #7: common sense: using your heads -- #8: finale: take a bow -- How to use this book

Classification