Listening with empathy:, creating genuine connections with customers and colleagues, John Selby
Type
Classification
1
Creator
1
Genre
1
Subject
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Label
Listening with empathy:, creating genuine connections with customers and colleagues, John Selby
Language
eng
Index
no index present
Literary form
non fiction
Main title
Listening with empathy:
Nature of contents
dictionaries
Responsibility statement
John Selby
Sub title
creating genuine connections with customers and colleagues
Summary
With customer loyalty weighing in as the most valued commodity in the workplace today, we'd all like to know how to create lasting emotional connections to keep clients personally satisfied and eager to do business with us. In this follow-up to Take Charge of Your Mind John Selby presents his 4step Listening With Empathy mood management method for doing just that, giving readers a practical toolkit for rapidly shifting from negative to genuinely positive moods at work, feeling good in your own skin in the present moment, and making authentic heart contact with customers, clients, and colleagues. As readers hone their abilities to create strong bonds with others by making them feel truly accepted and appreciated, they will naturally become more confident, charismatic, and successful. A highly regarded meditation teacher and business consultant, John Selby is the author of twenty-two books with sales totaling more than half a million copies
Target audience
adult
Incoming Resources
- Has instance2