Incoming Resources
- Federated search, solution or setback for online library services, Christopher N. Cox, editor
- Reimagining reference in the 21st century
- The reference interview today, Susan Knoer
- Repositioning reference, new methods and new services for a new age, Laura Saunders, Lillian Rozaklis, and Eileen G. Abels
- Reference and information services, an introduction, Linda C. Smith, Melissa A. Wong, editors
- Reference and information services, an introduction, Melissa A. Wong and Laura Saunders, editors ; foreword by Linda C. Smith
- Designing information literacy tutorials, tips, techniques, and trends, Yvonne Mery
- Legal reference for librarians, how and where to find the answers, Paul D. Healey
- Reference and information services, an introduction, Kay Ann Cassell, Uma Hiremath
- Introduction to library public services, G. Edward Evans and Thomas L. Carter
- Helping patrons find their roots, a genealogy handbook for librarians, Janice Lindgren Schultz
- The reference librarian's policies, forms, guidelines, and procedures handbook, with CD-ROM, [compiled by] Rebecca Brumley
- Conducting the reference interview, a how-to-do-it manual for librarians, Catherine Sheldrick Ross, Kirsti Nilsen and Marie L. Radford.3
- Becoming a media mentor, a guide for working with children and families, Claudia Haines, Cen Campbell, and the Association for Library Service to Children (ALSC) ; foreword by Chip Donohue
- Reference renaissance, current and future trends, edited by Marie L. Radford and R. David Lankes
- Crash course in reference, Charlotte Ford
- Reference reborn, breathing new life into public services librarianship, Diane Zabel, editor ; preface by Linda C. Smith