Bibliograph

Customer relationship marketing, John Hawkins, To inspire good customer service behaviour, we must be able to measure customer experiences meaningf

Type

Label

Customer relationship marketing, John Hawkins, To inspire good customer service behaviour, we must be able to measure customer experiences meaningf

Language

eng

Index

no index present

Literary Form

non fiction

Main title

Customer relationship marketing

Nature of contents

dictionaries

Responsibility statement

John Hawkins

Summary

Enhance your customer support and truly differentiate yourself from your competition! There is no question about the impact great customer service has on an organisation. How to understand customers' needs will give you the tools to make a connection and build a relationship with your customer base. Today we may be providing a service, tomorrow we may be a receiving one

Target audience

adult

Creator